Frequently asked questions
Answers, before you even ask.
How far in advance should I book?
60 to 30 days will provide us with sufficient time to curate an itinerary that suits the best for you. However, depending on destination, time of travel & duration of your trip, we can do a quick turn around within a week.
Can I book just flights with you?
We are an accredited IATA Member and do have an expert team for flight planning and booking. So, yes, we can book flights for you.
Can you arrange corporate and incentive trips?
We see our ‘Big Short Breaks’ as ideal corporate and incentive territory. We are constantly putting together corporate trips from simple six people weekends to far more innovative trips for larger groups. Please see the Corporate section of the website for more details and ideas of the sort of trips we have organised to date.
Does Footprint offer private rental homes or do you work with hotels only?
We do work with a small portfolio of villas and unique homes in specific destinations. That said, we’re not villa specialists and have a wider variety of preferred hotels – many of which will offer their own rooms or hotel villas set up as stand-alone abodes. If you’re flexible with your accommodation style, we’d be happy to look into these, as well as any suitable private rental homes we trust, as part of a wider itinerary including experiences and privately guided excursions; this is where we are most able to add value.
Do you offer group trips for solo travellers?
Since everything we do is tailored to the individual, we do not offer group, scheduled departures for solo (or any) travellers to join. Accommodating for a range of individuals with different requirements within the confines of a single trip, would mean compromising on our ability to deliver a truly personalised experience – which is at the heart of everything we do.
Do you offer financial protection for my booking?
No, you need to take your own insurance through your credit card or insurance agent
How does Footprint manage its foreign currency, and will I ever have to pay more through surcharges?
You will be billed as per the prevailing rate of exchange on the date of invoice. We do not do markups or surcharges on the currencies. However, if the rate of exchange is significantly different from the date of receipt by us from you, and the date of remittance by us to our vendors, you will be charged the difference.
How do I make a payment?
You can pay by bank account transfer to our international bank account in Dubai, India & the USA. You can also pay by credit card – we will share a link to make the payment. Payments made through credit card will incur 3% additional bank charges.
Do you charge a fee for your services?
To begin with, we want to show you how we think and what we can do first – without any obligation. We are confident that you will love your draft itinerary. As we get to the next stage, we will take an advance of USD 400 which will be adjusted against your final invoice. However, if the trip is cancelled, the advance amount is non-refundable and is for the said trip only.
We have a long standing relationship with the hotels and our rates will be lower or on par with the best possible rates available online. We will provide a breakup of hotels individually. We also have negotiated rates with our partners which again, are lower than published online rates. For your ground arrangements a composite cost will be shared and no breakup.
As our rates are lower or on part with online, we charge a professional fee of 7.5% to 15% based on the destination, no. of days, value of the trip. The percentage will be informed to you along with the costs.
What makes a Footprint Holiday special?
Each journey is crafted uniquely for you. We dive deep into your interests to design itineraries filled with tailored experiences.
Can I make changes to my itinerary after it’s finalized?
The itinerary becomes what you want it to be. Travel plans evolve, and we’re here to adapt your itinerary to match your changing preferences.
Exclusive culinary experiences- are they part of the offering?
Private dining with celebrated chefs to vineyard tours with winemakers, we curate gastronomic adventures aligned with your tastes.
Response times for inquiries- how long will I have to wait?
We aim to respond quickly and thoughtfully. Expect your initial itinerary, created by Footprint Travel designers, within 48 hours.
What if I have issues with bookings?
Your dedicated Footprint consultant is always on hand for support, alongside a local contact during your trip.
Will I get round-the-clock assistance?
Whether it’s last-minute reservations, surprise plans, or unforeseen changes, our team is available 24/7 to assist.
Does Footprint make room for unexpected plan changes?
No matter what happens, we’ll ensure your journey stays smooth, adjusting schedules and activities as needed.
Let’s talk about it- what about my privacy and security?
Trust is paramount. We work with reliable local partners, arrange private transfers, and select secure accommodations to ensure peace of mind.
Can I truly immerse myself into my travel, if I am constantly booking something?
With Footprint, every detail is covered—flights, transfers, car rentals, and insurance—so you can focus on the experience.
Does Footprint plan for honeymoons or milestones?
We tailor every memorable occasion to how you’d like to spend it. Anniversaries, birthdays, proposals, honeymoons: our travel designers work meticulously to make any event much more special.
What if I want to book for multiple destinations?
We like to keep your travel seamless, even if you switch destinations. Our global network and meticulous planning ensure you see it all, effortlessly.
How do you curate destinations, stays, and experiences?
Every recommendation is based on firsthand experiences, feedback, and our own exploration. Only the most inspiring options make the cut.
What sets traveling to a destination with Footprint apart?
From hidden boutiques to capturing the heartbeat of every city through art, food and, we equip you with everything to explore like a local.
Does Footprint arrange private tours and exclusive experiences?
Tailored experiences like private yachts or after-hours museum visits are part of what we do best.
Will I be briefed on cultural insights and etiquette?
We’ll detail customs, dress codes, and etiquette to ensure you’re prepared for any destination.
What about accessibility support and specific preferences?
Requirements like mobility assistance or dietary preferences are thoughtfully handled by us.
I am taking my parents and children out together. Will everyone’s preferences be looked after?
We design itineraries to balance the interests of all ages, from kids to grandparents.
Time for expenses. How does Footprint help me keep track?
A detailed breakdown of inclusions and exclusions ensures no surprises.
Can I book with Footprint from anywhere in the world?
Wherever you’re based, your journey with us is just a conversation away.
Eco-travel is on the rise. Can Footprint arrange these tours for me?
Footprint isn’t just a name, we are mindful of the impact we leave on the world, and love to visit destinations that help us explore various eco-friendly lifestyles. Surely, we can arrange it for you too.
I want to explore my culture and roots- Can Footprint help me do that?
Whether it’s exploring ancestral roots or marking milestones, we design journeys that become cherished stories.